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Refund Policy

A legal disclaimer

This Refund Policy is provided for general informational purposes and outlines the standard terms and conditions for Birdie Boys rentals. By booking with Birdie Boys, you agree to the terms listed below. Policies are subject to change at any time without prior notice. For any questions or clarifications, please contact us directly.

Refund Policy - the basics

At Birdie Boys, we understand that plans can change and we do our best to be as flexible as possible while protecting our business and reserved dates.

  • A 50% nonrefundable deposit is required to secure your booking date.

  • The remaining balance is refundable if cancellation is made at least 7 days prior to your event.

  • Full payment is due 14 days before your event date.

  • If cancellation occurs within 7 days of the event, the remaining balance is nonrefundable.

  • We are happy to work with you to reschedule your event when possible—please reach out as soon as you can.

What to include in the Refund Policy

If you need to cancel or request a refund, please provide the following information:

  • Full name used on the booking

  • Event date

  • Contact information (email and/or phone number)

  • Reason for cancellation (optional but helpful)

All requests should be submitted via email or your original booking method. Once received, we will review your request and respond as quickly as possible.

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